Kriyabet's Privacy Policy — Your data is protected

Kriyabet (hereinafter referred to as "we", "us", or "the platform") is firmly committed to protecting the privacy of its users ("you" or "player"). This Privacy Policy is a complete description of how your personal data is collected, used, stored, and kept secure.

By using the kriyabet website or mobile site, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this policy, please do not use the platform and contact Help Center Contact us.

This Privacy Policy has been developed in accordance with international data protection standards. We never sell your information, share it with third parties without your consent, or misuse it for advertising purposes. kriyabet believes that user trust is our most valuable asset.

Kriyabet only collects information that is strictly necessary for delivering our services, maintaining security, and fulfilling legal obligations. We do not collect data beyond what is required.

2.1 Information You Provide Directly

Information you voluntarily provide when registering or using your account:

• Full name, date of birth, and gender
• Email Address & Mobile Number
• Residential Address
• National ID or passport number (for KYC verification)
• Payment Information (mobile banking number, bank account)

2.2 Automatically Collected Information

Certain information is collected automatically while you use the platform:

Kriyabet uses your information only for specific, legitimate purposes. We never use your data for anything else without your consent.

3.1 Primary Use

• Account Management: To complete registration, login, and account verification processes.
• Gaming Service Delivery: To process bets, gameplay, and the calculation of winnings.
• Payment Processing: To process deposits and withdrawals.
• KYC Verification: To verify your identity and age.
• Customer Support: To address your complaints and answer your questions.

3.2 Secondary Use

• Security: To prevent fraud, money laundering, and account hacking.
• Improvement: To improve platform performance and enhance the user experience.
• Legal Compliance: To meet regulatory requirements.
• Relevant Promotions: To send you bonuses and offers tailored to your preferences (only with your consent).

Kriyabet never sells your personal data. However, in limited and specific circumstances, it may be necessary to share information with trusted third parties.

4.1 Data Sharing Scenarios

• Payment Processor: Necessary information is shared with bKash, Nagad, Rocket, or your bank to complete transactions.
• KYC Provider: With licensed verification services for identity checks.
• Law Enforcement: Where required by court order or legal obligation.
• Fraud Prevention: To report suspicious activity to regulatory authorities.

4.2 What We Don't Do

• We do not sell your data to advertisers.
• We do not share your gaming information on any social media platform.
• We do not use your personal data for profiling or targeted advertising.
• We do not share your data with any third party without your consent.

Kriyabet uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions properly.

5.1 Types of Cookies

5.2 Cookie Controls

You can disable cookies through your browser settings. However, turning off essential cookies may cause certain features to stop working properly. Analytics cookies are entirely optional and can be disabled at any time.

Kriyabet uses industry-leading technology and processes to keep your data secure. Our security infrastructure is continuously updated and reviewed.

• 256-Bit SSL Encryption: All data transmissions are fully encrypted.
• Firewall & Intrusion Detection: Maximum vigilance to prevent unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security on account login.
• Regular Security Audits: Periodic assessments conducted by third-party experts.
• Data Masking: Sensitive information (such as card numbers) is partially masked at all times.
• Restricted Access: Only authorized personnel are permitted to access specific data.

Kriyabet does not retain your data for longer than necessary. Retention periods are determined based on the type of data, legal requirements, and the purpose for which it was collected.

• Active Account Data: For as long as your account remains active.
• Transaction Records: 5 years from the date of the last transaction (legal obligation).
• KYC Documents: 5 years after account closure.
• Customer Support Contact: 2 years.
• Core Data of Closed Accounts: Up to 7 years as required under AML policy.

Once the defined retention period expires, data is securely deleted or anonymised in a way that makes it impossible to identify you.

You have specific rights over your personal data. kriyabet respects these rights and acts on requests as promptly as possible.

Kriyabet strictly does not collect or store data from anyone under the age of 18. Our platform is designed exclusively for adults.

• Age verification is mandatory at the time of registration.
• If a minor's account is identified, it will be immediately closed and all collected data will be deleted.
• If parents have any concerns, they can contact our support team directly.
• To learn more about our responsible gaming tools Responsible Gaming View the page.

Kriyabet may update this Privacy Policy as needed. If changes are made, we will post a notice on the website and notify you via your registered email.

• The date of each update will be noted at the top of the page.
• You will be notified at least 7 days in advance of any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• We recommend reviewing this page regularly.

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our Data Protection team.

• Email: support@kriyabet.net
• Live Chat: Click the icon at the bottom right of the platform
• Help Center: /help-center

After a request is submitted, we aim to provide an initial response within 48 hours.